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MASS '26 FAQ
Everything you need to know before attending MASS '26.
MASS ’26 will be held on 10 September 2026 at Mandarin Oriental, Kuala Lumpur, located in the heart of Kuala Lumpur City Centre (KLCC).
The seminar will take place from 9:00 AM to 5:00 PM (MYT, UTC+8). The official opening ceremony will start at 9:00 AM, and participants are requested to be seated by 8:45 AM.
Participants are required to register online through the official MASS ’26 website. Registration will close on 31 August 2026. Walk-in registration will not be accepted. Participants are encouraged to register early as seats are limited and allocated on a first-come, first-served basis.
Registered participants may collect their event pass at the following times and locations:
- 7–8 September 2026: SSP Unit, Podium B, Level 4, CAAM Putrajaya, from 9:00 AM to 5:00 PM.
- 9 September 2026: Grand Ballroom Foyer, Level 1, Mandarin Oriental Kuala Lumpur, from 2:00 PM to 8:30 PM.
- 10 September 2026: Grand Ballroom Foyer, Level 1, Mandarin Oriental Kuala Lumpur, from 7:30 AM to 8:45 AM.
Participants are required to present their registration confirmation email when collecting their event pass.
Yes, all participants must wear their identification badge at all times during the seminar.
No — participation is based on a first-come, first-served basis.
No. Accommodation will not be provided to participants. Participants are responsible for arranging their own accommodation. A list of recommended hotels is available in the MASS ’26 Information Bulletin.
Yes. Lunch and morning and afternoon coffee breaks will be provided for all registered participants.
Participants are advised to wear business attire.
The venue is easily accessible by car or e-hailing services. The nearest rail station is KLCC LRT Station, which is within walking distance of the venue.
Yes. Parking is available at the venue at a flat rate of MYR18.00 for MASS ’26 participants.
Yes. Malaysia Airlines is the official airline for MASS’26 and special promotional fares are available for participants travelling to Kuala Lumpur.
General Information
Essential travel guidance for participants visiting Malaysia.
Yes, foreign participants must ensure they have a valid passport (minimum 6 months validity). If your country requires a visa, you must apply in advance through a Malaysian embassy or consulate.
The local currency is Malaysian Ringgit (RM). Major credit cards such as Visa, MasterCard, and American Express are widely accepted.
Malaysia operates on UTC+8.
Kuala Lumpur has a warm and humid tropical climate throughout the year. In September, temperatures typically range between 28°C and 33°C, with occasional rain and thunderstorms.
Malaysia uses 240V, 50Hz with Type G three-pin plugs. International participants are advised to bring a suitable travel adaptor if required.
Yes, SIM cards are widely available at convenience stores and airports.
You may reach out to the event secretariat through our official MASS ’26 email.
Yes. All foreign participants are required to complete and submit the Malaysia Digital Arrival Card (MDAC) within three days before arriving in Malaysia.
The working language of MASS ’26 is English.
Yes. Wi-Fi will be available at the event venue. Local mobile and data services are also available through Malaysian telecommunications providers.
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Get in Touch
Civil Aviation Authority of Malaysia (CAAM)
No. 27, Persiaran Perdana, Presint 4,
Aras 1-4, Blok Podium,
62618 Putrajaya, Malaysia
+603 8871 4000
mass@caam.gov.my
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MASS 26' FAQ
MASS ’26 will be held on 10 September 2026 at
Mandarin Oriental Kuala Lumpur
The seminar runs from 8:00 AM to 5:30 PM (UTC+8).
Participants must register online via the official MASS website.
Registration deadline: 31 August 2026.
You can collect your pass:
- 7–9 September 2026 (12:00 PM – 5:00 PM) OR
- 10 September 2026 (8:00 AM – 9:00 AM)
Location: Registration Desk at the venue.
Yes, all participants must wear their identification badge at all times during the seminar.
No — participation is based on a first-come, first-served basis.
No, accommodation is not provided. Participants must arrange their own stay.